Meridian's Services Map: It's What We Do!

Meridian’s 2012 Services Map summarizes our core services.

There are three trends or “demand drivers” in our Services Map. Meridian is configured to support these trends.

• Technology: Clients continue to implement Commercial Off-The-Shelf Software (COTS), principally Enterprise Resource Planning (ERP) suites; to develop and implement Custom Software, typically using Agile, Traditional Waterfall, or some blended development approach; and are increasingly considering the cloud—Software as a Service (SaaS) offerings.

• Process:  Clients will forever need to improve process performance, most often by adopting some elements of the LEAN Process Improvement approach.

• People:  Clients pursue diverse programmatic change to improve organizational performance and efficiency, including mergers & acquisitions, organizational re-alignments, the creation of shared services centers, and the deployment of new sales, delivery, and support models.

Meridian offers five services that support Technology, Process, and People programs.

Strategic Tech Advisory: Meridian helps organizations create their Strategic Technology Roadmap comprising enterprise, cloud, mobile, and social technologies.  We facilitate your efforts to define business requirements and to choose technology partners.  We offer over twenty years experience planning technology and process improvement programs.

Service Systems: Meridian has the experience and methods to help you measurably improve Services Productivity, especially in CIO, CFO, and HR organizations.  We have an especially powerful approach to understanding services expectations and requirements.  We also offer extensive experience developing Shared Services Centers.

Program Management: Meridian provides experienced Program Managers who can drive your workplan, team, and partners to the success you seek.

Change Management: Meridian offers two decades Change Management experience.  We accelerate your adoption of new technologies, leading the important tasks of streamlining and standardizing business processes and teaching and supporting people’s day-to-day use of your new processes and technologies.

Delivery Assurance:  We've been engaged by clients and vendors to evaluate and turn-around at-risk programs.  Meridian provides expert, experienced analysis of program shortcomings and risks.  We re-plan and re-purpose your program so that it is back on track.  

Our expert resources can be engaged through consulting teams or through individual contract services.

Why Choose Meridian?

My previous post, “Meridian’s Services Map, It’s What We Do!” neatly summarized the services Meridian offers to support clients' COTS, Custom, and SaaS initiatives.

With the “What We Do” covered I’d like to address the next fundamental question.

Why Choose Meridian? 

What do we bring to the table that’s unique and valued by partners, prospects, and clients?

To answer I asked a number of partners and clients what they valued about Meridian.  I believe they accurately captured the value we strive to deliver.

Objective

“You guys do the right things for the right reasons,” one client claimed.

Honest

“We really believe the only agenda you had was our agenda,” a partner offered.

Expert

“You understand the services you offer—the fact that you’ve been in business for over 15 years clearly shows,” one Program Manager stated.

Enabling

“Meridian was willing to work with us, to teach us what you know and to ultimately leave when you’ve fulfilled your mandate,” an organizational change lead said.

Meridian's Technology Evolution Map
Click to Enlarge

Meridian’s mission is to master the selection, deployment, and use of technologies to better your business.

We crafted this mission at the very dawn of the COTS/ERP era. 

We’ll pursue our mission in this “New Century,” helping clients and partners navigate their new, very exciting business opportunities.